Personal Information Protection Policy

At Festibière, we take the protection of your personal information very seriously. This privacy policy was developed to inform you about how we collect, use, share, and protect your data when you make online purchases on our website. By using our services, you agree to this policy.

Information Gathering

We may collect a variety of personal information when you interact with our website, including:

- Identification information: name, address, email address, phone number, etc.

- Payment information: credit card number, billing address, payment information, etc.

- Delivery information: delivery address, tracking information, etc.

We collect this information when you make a purchase, create an account, subscribe to our newsletter, or contact us for support.

Use of personal information

We use your personal information for the following purposes:

- Order processing and product delivery.

- Managing your account and preferences.

- Sending marketing communications, with your consent.

- Responding to your requests for assistance or customer service.

- Improvement of our products and services.

- Compliance with legal obligations.

Information sharing

We do not sell, trade, or rent your personal information to third parties except as required to meet your needs (for example, for the delivery of products) or if we are required to do so by law. We may share your data with third party service providers who help us manage our website and operations.

Security of personal information

We implement technical, physical, and administrative security measures to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction.

Your rights

You have the right to:

- Access your personal information that we hold.

- Request that inaccurate personal information be corrected.

- Withdraw your consent for the processing of your data, if applicable.

- Request the deletion of your personal information, subject to our legal obligations.

- Oppose the processing of your personal information in certain circumstances.

To exercise these rights, please contact us at info@festibière.ca and we will deal with your request promptly.

Policy changes

We encourage you to review this policy regularly to stay informed about how we are protecting your personal information. This privacy policy is subject to periodic reviews to ensure its relevance and effectiveness.


If you have any questions or concerns about our privacy policy, feel free to contact us by email at info@festibière.ca.