We may collect a variety of personal information when you interact with our website, including:
• Identifying information: name, address, e-mail address, telephone number, etc.
• Payment information: credit card number, billing address, payment information, etc.
• Delivery information: delivery address, tracking information, etc.
We collect this information when you make a purchase, create an account, subscribe to our newsletter or contact us for assistance.
We use your personal information for the following purposes:
• Order processing and product delivery.
• Manage your account and preferences.
• Sending of marketing communications, with your consent.
• Responding to your requests for assistance or customer service.
• Improving our products and services.
• Compliance with legal obligations.
We do not sell, trade or lend your personal information to third parties unless this is necessary to meet your needs (for example, for the delivery of products) or we are required to do so by law. We may share your data with third party service providers who assist us in managing our website and operations.
We implement technical, physical and administrative security measures to protect your personal information against loss, unauthorized access, disclosure, alteration or destruction.
You have the right to :
- Access your personal information held by us.
- Request correction of inaccurate personal information.
- Withdraw your consent to the processing of your data, if applicable.
- Request the deletion of your personal information, subject to our legal obligations.
- Object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at info@festibière.ca. We will deal with your request promptly.